SAA Mango Kulula named best airlines in Africa in 2016 airline awards

skytrax-logoVoted by satisfied airline passengers, Emirates proudly took World’s Best Airline in the 2016 Skytrax World Airline Awards, dubbed the Oscars of the aviation industry.

Skytrax World Airline Awards are the most desired quality accolades that airlines can receive enticing them to continuously strive for service excellence and absolute customer satisfaction in their flight operations. Every year airline traveller’s from all over the world participate in a passenger satisfaction assessment, the largest in the world, to determine the winners of these prestigious awards. These awards provide a global yardstick for airline excellence and quality, well known as the Passengers Choice Awards.

The top 9 world Skytrax award winning airlines following Emirates:

  • Qatar Airways
  • Singapore Airlines
  • Cathay Pacific
  • ANA All Nippon Airways
  • Etihad Airways
  • Turkish Airlines
  • EVA Air
  • Qantas Airways, and
  • Lufthansa




Established in 1985 with only two aircraft, Emirates Airlines today boasts a proud fleet of over 230 aircraft currently flying to more than 140 destinations in over 80 countries around the globe. Continuously expanding its network, Emirates has more than 1,500 flights taking off from Dubai every week to six continents.

Emirates President, Sir Tim Clark stated We are honoured to be recognised by the prestigious Skytrax awards. Emirates has always put our customers at the heart of what we do, and we work hard to deliver the very best experience possible to our customers at every touch-point, every day, all around the world (Awards Press Release).

Emirates began operating its third daily flight from Cape Town on 4th July 2016, and departing Johannesburg, offers four daily flights to numerous destinations.


Qatar Airways

In a fairly short period of time Qatar Airways increased its flights to over 140 destinations around the globe. A Oneworld Global Airline Alliance member, the airline covers popular leisure and business destinations across North and South America, Africa, the Middle East, Asia, the Pacific and Europe. Continuously affording passengers with exceptional superior service secured Qatar’s achievement as one of the best carriers in the world.

Group Chief Executive of the Qatar Airways Group, Mr Akbar Al Baker stated: It is a very proud moment for Qatar Airways to be named the World’s Best Business Class, the Best Business Class Airline Lounge and Best Airline Staff in the Middle East by prestigious Skytrax Airline Awards, not only for myself, but for every individual in Qatar Airways who creates the passengers experience (Awards Press Release).

Qatar Airways departs from Durban, Cape Town and Johannesburg with some great special offers from King Shaka International to Bangkok, London, Miami, Delhi and other wonderful destinations.


Singapore Airlines

With one of the world’s youngest fleets, Singapore Airlines has become one of the worlds most esteemed airlines, renowned for their Singapore Girl, born in the 1970s who is always immaculate in her sarong kebaya designed by Parisian couturier Pierre Balmain. The Singapore Girl provides superb Asian hospitality to each and every passenger with the highest standard of care and service. The airline has a wide network of routes covering six continents with a fleet of 103 aircraft comprising numerous Airbus and Boeing carriers and for travellers in South Africa, departs from Johannesburg.


Cathay Pacific Airways

Members of the Oneworld Global Airline Alliance, Cathay Pacific Airways has taken the award for the World’s Best Airline more times than any other airline. Part of the Cathay Pacific Group, Dragonair and Air Hong Kong together operate over 150 carriers reaching 130 global destinations. Travellers from South Africa have a choice of wonderful affordable flights departing from Johannesburg to Hong Kong, Bali, Beijing, Seoul, Singapore and other exotic destinations.


ANA ALL Nippon Airways

The proud Japanese carrier, ANA ALL Nippon Airways is ranked as the 13th largest airline globally by (2013) revenues. Established in 1952, the airline offers its passengers 115 domestic and 72 international routes. With a fleet of around 240 aircraft, ANA launched and was the largest operator of Boeing 787 aircraft.


Etihad Airways

Commencing operations in 2003, Etihad Airways affords passengers Arabian hospitality at its best. The airline comprises a fleet of 117 Airbus and Boeing aircraft that fly to fabulous destinations in Australia, the Americas, Europe, the Middle East and Africa. South Africans will find great deals departing from O.R. Tambo International to Dublin, Paris, Athens, Abu Dhabi and New York NY. This great airline also departs from Cape Town International Airport.


Turkish Airlines

started operations with just five aircraft in 1933. Today Turkish Airlines touches down in more countries globally than any other airline, flying to 243 cities in 105 countries across five continents. Their fleet comprises 261 aircraft for passengers and cargo and is a Star Alliance member. Travellers in South Africa can take a Turkish Airlines flight from O.R. Tambo in Johannesburg, King Shaka in Durban or from Cape Town International airport.


Skytrax World Airline Awards – Africa’s Top Airlines

South Africa can be proud of its national flag carrier, South African Airways that snatched 1st place in the Skytrax World Airline Awards for The Best Airlines in Africa and scooped 2nd place for Best Airline Staff in Africa with Ethiopian Airlines taking 1st place.

Following 1st placed South African Airways were:

  1. Air Seychelles
  2. Air Mauritius
  3. Ethiopian Airlines
  4. Kenya Airways
  5. TAAG Angola Airlines
  6. Kulula Airlines
  7. Mango Airlines
  8. Royal Air Maroc
  9. Air Austral


South African Airways (SAA)

SAA is a Star Alliance member and partners with SA Express, SA Airlink and Mango, its low-cost carrier. SAA lands at 40 destinations around the globe with a fleet of Airbus A319’s, A320’s, A330’s and A340’s. FlySAA offer passengers Business or Economy class travel and regular SAA flyers can obtain an SAA Voyager Credit Card to earn Voyager Miles. Check out their special deals for domestic, regional and international flights and save on your pocket. Premium passengers can relax before or after a flight in one of SAA’s superior lounge facilities across the globe and have access to SAA’s Star Alliance and Business Partners lounge facilities if there is no SAA lounge. Travellers have the advantage of the best rates for their hotel accommodation by booking with one of SAA’s partner hotels including the lowest rates on car hire.

Air Seychelles took 2nd place after SAA and 4th place for Best Airline Staff in Africa. Established in 1977 it’s the national flag carrier of Seychelles and operates charter services, inter-island services and international flights, flying to more than 50 destinations across Europe, Africa, the Middle East, Asia and others. South African travellers can conveniently book special deals or cheap flights with Air Seychelles departing from Johannesburg, Durban, East London, Port Elizabeth and Cape Town.

Air Mauritius can be proud of taking 3rd place and 5th for Best Airline Staff in Africa. Founded in 1967, it’s the national flag carrier for Mauritius and comprises a fleet of Airbus 340s, 330s and 319s and for short-haul routes ATR 72-500s. For travellers from South Africa the airline has offices located in Bedfordview, Gauteng and at O.R. Tambo International (Terminal B), Cape Town International (Central Terminal) and King Shaka International (Departure Level). The airline recently added the destinations of Maputo and Dar-es-Salaam to its African routes.


South African domestic airlines, for great cheap flights, were not far down the list with Kulula Airlines coming in at 7th place for both The Best Airlines in Africa and Best Airline Staff in Africa. Founded in 2001, the airline operates from both O.R.Tambo and Lanseria, offering cheap safe flights with no frills to all major domestic destinations in South Africa. Passengers can combine their cheap flights with special rates for hotel accommodation, car hire and affordable holiday packages and fly to and from O.R. Tambo and Lanseria to Durban, East London, George and Cape Town.

Mango Airlines known simply as Mango, followed Kulula with 8th place in both categories and has been the most consistent on-time airline on aggregate for the last six years in South Africa. Founded in 2006 the airline is a subsidiary of SAA with its hub based at O.R. Tambo and its bright orange painted planes easy to spot overhead. Operating a fleet of fuel efficient Boeing 737-800s they offer cheap flights to and from Bloemfontein, Cape Town, Durban, O.R. Tambo, Lanseria, Port Elizabeth, George and to Zanzibar. Passengers can conveniently book their cheap air tickets via their Edgars and Jet account cards. The airline also has on offer Voyager Miles for loyal passengers, senior citizen discounts, a Nedbank Greenbacks SHOP card and benefits for Sanlam Reality members.