Products and ServicesWhat we offer to you
Services & Products Offered by Domestic Flights South Africa
It’s not all about finding the lowest possible fares on international and domestic flights. At Domestic Flights South Africa, we also provide a variety of travel services and products to complement your trip. There’s so much more to convenient travel than the cheap flights we offer and at Domestic-Flights SA, we leave no stone unturned to bring affordable, quality travel services and products to you.
Our additional services and products include travel insurance, flexi tickets (so you can adjust your travel dates without penalties, and advice on how to deal with Visa issues or acquire premium services. We have it all! Don’t take our word for it though, see for yourself! Check out our services and products below.
Cancellation / Refund Policy
We won’t punish you for having to cancel your trip! With us, you can cancel at any time, for any reason…and get a 100% refund on the airfare and taxes. This service allows you to cancel international flights up to just 48 hours prior to departure.
The 7 Day Cancellation Refund
Travelling overseas in a few months’ time? You can get a 100% refund on airfare and taxes on international flights cancelled within 7 days of booking. This only applies if your ticket date is more than 14 days away. This product is only available online.
Protection for Delayed & Lost Baggage
Losing a bag is no joke! With our delayed and lost baggage protection you can track your missing baggage. If the baggage is not returned to you within 4 days, you will receive USD 1000 per missing or delayed bag through our partner Blue Ribbon bags.
Insurance for International Travel
Get comprehensive travel insurance between South Africa and the international destination of your choice (and back again). Our insurance is available for travellers under the age of 70 years. All insurance packages are underwritten by registered and recognised insurance providers.
Insurance for Devices
Travelling with your devices and gadgets? Protect your mobile phone, laptop, camera, tablet and other electronic devices with our device insurance underwritten by Regent Insurance. This cover provides protection for theft, loss and damage while on route.
Protection from Airline Closure
Worried that the airline you are flying with might close down? With this products and services, you will be protected in the event of airline liquidation. You will receive a 100% refund on airfares and taxes should your chosen airline go into liquidation prior to your date of departure.
Cancellation Refund for Medical Reasons
Getting suddenly sick, spending time in hospital or even experiencing the death of a loved one are all valid reasons for cancelling your flight or postponing your trip. We will give you a 100% refund on airfares and taxes if you need to cancel for medical reasons.
With this product and service we offer, you and your travel companions have the chance to change your mind. Up until 24 hours prior to departure, passengers can request 1 date change on a rebookable flight upgrade ticket, with no extra charge incurred. This makes flexible travel a reality for all.
‘Visa Denied’ Cover
Purchasing your international flight ticket before you have your Visa? With the Visa Denied policy cover, you can expect to get a 100% refund on airfare and taxes if an embassy denies your Visa application. This only applies to flights departing more than 2 weeks from the booking date.
Insurance for Domestic Baggage
Domestic baggage insurance covers you in the event of your baggage being lost or stolen while on route. This policy also provides cover for trip interruptions and delays. All insurance packages offered by Domestic Flights South Africa are underwritten by a registered and recognised insurance provider.
The Premium Service
Purchasing the Premium Service package, will ensure that all your travel related requirements will be taken care of. A dedicated assistant will arrange all your travel meals, seating preferences, online check in, frequent flyer rewards and travelling with kids. Premium Services makes travel convenient.