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Fastjet Airlines

fastjet-airlinesFastjet Airlines is owned by a group of investors is well on the way to becoming Africa’s initial low-cost pan-continental airline. Since first launching in 2012, as many as 2,000,000 passengers took Fastjet flights with some passengers benefiting from flights costing a meagre $10 one way!

Fly Cheaper with Fastjet South Africa

Offering low-cost flights but a comfortable and safe journey, everyday people that previously wouldn’t consider flying now have the advantage of affordable air fares with Fastjet that serves Eastern and Southern Africa. This service has made it possible for foreigners living in South Africa to visit their families more often with safe arrival and importantly, opened the door for new business opportunities. In addition South African’s benefit from fabulous low-cost airfares to wonderful exotic places like Zanzibar, Victoria Falls and Dar es Salaam for virtually next to nothing.

Hold Baggage Allowance

In order to keep airfares as low as possible, hold baggage is not included in the cost of your Fasjet online ticket booking. Passengers may certainly take hold baggage for an additional fee and are advised to pre-book before departure. Importantly, pre-booked hold baggage costs half the price or even less than if paid for at the airport.

2 bags weighing no more than 20kg each with additional charges incurred for weights exceeding the allowed kg limit. No single item may weigh more than 32kg for reasons of safety. No refunds or partial payments will be made for bags weighing less than the weight purchased.

Music and sports equipment are not considered or acceptable as normal baggage and the applicable charges must be paid.

Passengers flying from Mwanza are permitted a bucket of fish as hold baggage with restrictions being the same as for normal hold baggage. The bucket of fish must be shrink wrapped at the airport and two buckets may be taken if shrink wrapped together and not weighing more than 20kg in total.

We’ve scanned more than 5 million Fastjet flights found some of the cheapest for you. You can see some of the more popular Fasjet prices and routes below:

Fasjet Airline One-way Routes Prices

Route Direction Code Price Travel dates
Flights from Kilimanjaro to Dar Es Salaam
One-way
JRO – DAR R560 27 Jun
Flights from Dar Es Salaam to Mwanza
One-way
DAR – MWZ R766 26 Apr
Flights from Mwanza to Dar Es Salaam
One-way
MWZ – DAR R778 6 Jul
Flights from Dar Es Salaam to Harare
One-way
DAR – HRE R1 396 11 May
Flights from Johannesburg to Harare
One-way
JNB – HRE R1 433 17 May
Flights from Harare to Victoria Falls
One-way
HRE – VFA R1 882 5 Apr
Flights from Victoria Falls to Harare
One-way
VFA – HRE R1 979 1 Apr
Prices based on live searches up till 30 Mar 23:59 and are subject to change.

Fastjet Airline Return Routes Prices

Route Direction Code Price Travel dates
Flights from Dar Es Salaam to Mwanza
Return
DAR – MWZ R1 502 31 Mar to 22 Apr
Flights from Dar Es Salaam to Kilimanjaro
Return
DAR – JRO R1 599 4 Apr to 14 Apr
Flights from Dar Es Salaam to Mbeya
Return
DAR – MBI R1 761 8 Apr to 10 Apr
Flights from Mwanza to Dar Es Salaam
Return
MWZ – DAR R1 890 13 Apr to 15 Apr
Flights from Harare to Johannesburg
Return
HRE – JNB R2 696 20 May to 9 Jul
Flights from Johannesburg to Harare
Return
JNB – HRE R2 696 4 Jul to 9 Jul
Flights from Victoria Falls to Harare
Return
VFA – HRE R3 028 1 Apr to 3 Apr
Flights from Lusaka to Dar Es Salaam
Return
LUN – DAR R3 746 9 Apr to 20 Apr
Flights from Dar Es Salaam to Lusaka
Return
DAR – LUN R3 789 6 Apr to 9 Apr
Prices based on live searches up till 30 Mar 23:59 and are subject to change.

Fastjet Airlines Ratings

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Hand Baggage

Passengers are permitted free of charge one item of hand baggage with maximum dimensions not exceeding 56x45x25cm. Hand baggage has no weight restriction and it must be placed and removed from the overhead locker by the passenger without any assistance.

Dimensions exceeding the stipulated dimensions will be checked in as hold baggage and charged for, at airport prices.

Infants not travelling in their own seat are not entitled to the hand baggage allowance.

Fastjet Flights to and from South Africa

Passengers on these flights have a 7kg hand baggage allowance with dimensions not exceeding 56x36x23, in compliance with South African Civil Aviation requirements.

Fastjet’s Fleet of Carriers

Fastjet has a total of six ‘Airbus A319s’ with four currently in operation that  comprise one A319-111, two A319-131s and one A319-112 with ages from 9.8 to 12.4 years with the latter aircraft delivered in December 2015.

Check-In – O.R Tambo

Passengers landing or departing from O.R. Tambo are advised that the Dept. of Home Affairs has changed to the Biometric system that may cause delays for inbound and outbound international flights with processing at immigration check-points.

Due to this Fastjet have extended check-in times for departures from O.R. Tambo that are now open at check-in desks 3 hours before scheduled departures affording passengers an additional hour for check-in and more time for immigration processing.

Furry Passengers

Fastjet is unfortunately not equipped to fly animals or guide-dogs on its flights and recommends passengers use ‘BidAir Cargo’ for the safe transportation of their animals.

In-Flight Meals

Full in-flight menus are served on board all domestic and international flights including hot, cold and alcoholic beverages. In addition the airline provides a selection of sweet and savoury snacks. The cost of meals and snacks is not included in your low-cost airfare.

Fastjet Routes

Fastjet currently departs from five airports in Tanzania with routes between:

  • Dar es Salaam
  • Mwanza
  • Kilimanjaro
  • Mbeya
  • Zanzibar

Fastjet’s international routes are from Tanzania to:

  • Johannesburg
  • Lusaka
  • Harare
  • Entebbe
  • Nairobi

In addition to the above, from their base in Zimbabwe Fastjet operate three routes:

  • Harare to Victoria Falls
  • Harare to Johannesburg
  • Victoria Falls to Johannesburg

Fastjet Awards

Fastjet are proud to have taken the ‘World Travel Awards – April 2016’ for ‘Africa’s leading low-cost airline award – winner 2016’. In 2015 Fastjet snatched the ‘Transport Africa Awards – July 2015’ for ‘Transport Africa’s Innovation Award 2015’ including the ‘Ecommerce Customer Service Category – Gold winner 2015’ and just a year after ‘taking off’ took the ‘Drum Marketing Awards – May 2013’ for ‘Design Strategy of the Year – Winner 2013’.

 

Fastjet Rewards

Although Fastjet doesn’t as yet have a rewards programme it certainly takes note of its frequent flyers like Bishop Boniface Mwamposa who is a regular weekly passenger due to the fabulously low-cost airfares he can afford. He was named as the airline’s frequent flyer 2014 and received a contribution from Fastjet to one of his charities including a free return flight of his choice.

Fastjet ‘EVouchers’

Passengers can make additional savings with Fastjet’s discount ‘EVoucher’ codes and should check the Fastjet website to see what discounts are available for the route they wish to fly. If you fly between Johannesburg and Zanzibar and use the ‘EVoucher’ code GOZANZIBAR you’ll have a 30% discount.

Fastjet Contact Information – South Africa

Customer Sales and Service:

Sales  : +27 (0) 10 500 2560

Hours : English Service 06h00 to 19h00 (SAST)

: Afrikaans Service 07h00 to 19h00 (SAST)

Email  : customer@fastjet.com

Fastjet Travel Trade Support

AVIAREPS Counter Terminal A    : fnres.jnb@aviareps.com

International Departure – Sales     : +27 (0) 11 722 0226

O.R. Tambo Int. Airport – Hours    : Monday – Friday 08h00 to 17h00

Saturdays & Public Holidays         : 09h00 to 15h00

Sundays                                            : Closed

Fastjet Country Contact Information

Kenya            : +254 205 230 977

Tanzania       : +255 784 108 900

Zimbabwe     : +263 86 77 00 60 60

Uganda          : +256 750 080 190

Zambia           : +260 211 253 064-5

Fastjet Refunds – Tickets

Fastjet tickets are non-refundable but can be amended for an alternative flight at the same price or higher with payment made for a ‘change fee’ and the different in airfare.

Should Fastjet fail to provide carriage, as per their Terms and Conditions, a refund of the fare or an applicable portion will be made in accordance with article 11.

If Fastjet have cancelled a flight or not landed at your destination, under the ‘Conditions of Carriage’, refunds shall be:

·         An amount equal to the fare paid, if no portion of the ticket has been used.

·         If a portion of the ticket has been utilised, the refund won’t be less than the difference between the fare paid and the applicable fare for travel between points for which the ticket has been utilised.

Pre-booked Seating Refund

Should a flight be cancelled by Fastjet, the passenger will receive a full refund of the charges paid or may opt to transfer their seat.

Mobile Money Refund

Fastjet will pay a portion or a full refund in the event of a disruption.

 

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