Durban International Airport, officially known as King Shaka Airport (KSIA), and colloquially as La Mercy Airport, is the largest airport in KZN. It’s also the third largest hub for Domestic Flights in South Africa after Cape Town and OR Tambo International Airports.

Overview of Durban International Airport

The Airport was built in preparation for the 2010 FIFA world cup which was held in South Africa , and replaced the old Durban airport which was near Amanzimtoti.

Much larger and better equipped than its predecessor, Durban International Airport was constructed at a cost of R 6.8 billion. The airport can cater to 7.5 million passengers every year and boasts a 3.7 km runway to accommodate for large jets like the Boeing 747 and Airbus A380.

Getting to and from Durban International Airport

Durban International Airport is just 35km north of the city centre, close to the holiday town of Ballito. Accessible from the N2 toll road as well as the R102, the approach from inland is along the R614 to the R102.

To reach Durban from King Shaka Airport, you travel along the N3 until the M3 off ramp which leads to the city.

The public transport pick-up and drop-off area is alongside the International Arrivals terminal, and transport from the airport takes the form of shuttles, metered taxis and Uber to Durban Ballito and Umhlanga.

Arrivals and Departures

Durban International Airport’s two-storey passenger terminal is located at the southern end of the airport. Departures are managed on the top level, while the lower level is reserved for arriving passengers.

  • Departures

Departing passengers have the use of 72 check-in counters, 18 self-service kiosks and ticket offices for each airline which operates out of the airport. Flight information is well displayed on the latest LED and LCD display screens.

Passengers pass through separate Domestic and International checkpoints before entering the departure lounge area and most of the boarding gates are nearby.

  •  Arrivals

There are 5 conveyors reserved for the use of arriving passengers. These are split between domestic and international arrivals.

At present, Durban International Airport’s international traffic level is only 5% but the airport is a major hub for cheap domestic flights around South Africa.

Parking at Durban International Airport

Durban International Airport has 6 500 public parking bays available for both long- and short-term parking. These are allocated as follows:

  • Multi-storey parking bays = 1 500
  • Shaded parking bays = 2 220
  • Long Stay parking bays = 765

A Pay-on-Foot system, that accepts R1, R2 and R5 as well as R10, R20, R50 and R100 notes, is available to pay for parking.

Free luggage Trolleys are available in the parking areas which are located just a short walk from the main Airport Terminal. Alternatively, flag down a porter who will be on only too happy to help you get your luggage to the relevant check-in counter.

Services at King Shaka International Airport

A total of 6 500m2 is dedicated to retail offerings at Durban International Airport.
These include:

  • Banking facilities – major South African Banks
  • Foreign exchange facilities
  • A VAT refund facility for international travellers
  • Baggage wrapping
  • Car hire services
  • A post office
  • Coin and card operated public telephones
  • Fuel station
  • Food and beverage outlets
  • Speciality Stores
  • Clothing Stores
  • Bookstores

For ultimate convenience most of the 52 retail outlets are located on the lower floor and in the piazza area immediately outside the terminal. Wheelchair friendly facilities are available at this airport.

Car Hire at Durban International Airport

Car hire is a must when visiting Durban if you want to make the most of your trip.

The following car hire companies offer their services at Durban International Airport:

  • Avis
  • Europcar
  • Budget

You can book your hire car telephonically, browse online for the best car deals or on arrival at the airport. Then you simply pick up the vehicle at the airport on arrival and drop it off at any branch of the relevant agency anywhere in the country.

Tipping at Durban International Airport

If you would like to leave a gratuity for any of the personnel at Durban International Airport, you may do so directly. Tipping is not mandatory or expected, but a small sign of appreciation is always a bonus for the recipient.

Finding Cheap Flights to Durban

Here’s how to ensure you get the best cheap flights Durban has to offer when you do your next booking:

  • Book well in advance
  • Fly Outside of Peak Times
  • Make Use of Airline Partners such as Voyager miles

The quickest and easiest way to find cheap flights to Durban is by comparing prices online. We do all the hard work for you. Simply click here, fill in your requirements and you’ll be presented with the best deal for your situation.

Enjoy your travels to and from Durban International Airport.

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