Proving to be one of the foremost car rental companies in the world, Europcar delights in providing locals with a world-class service of excellence, endorsed with their ‘tag-line’ ‘Moving Your Way’ and their commitment to beyond exceptional customer service. Owned and managed by the Imperial Group, the company has successfully functioned as Europcar since 2009 and was voted, for the eighth year in succession, ‘Africa’s Leading Car Hire Company’ in 2013 at the World Travel Awards, (2006 to 2013). Also holding first position in the motor vehicle industry in Europe for 2004/5 and 2006 and taking the award for ‘Best European Car Rental Company’ and ‘Best World-wide Leisure Car Rental Company’ in 2006.
Added to their service excellence in car hire, Europcar South Africa have an assiduous attitude when it comes to social responsibility and assist numerous programmes with the spotlight being on education, children, HIV and poverty mitigation as well as sustainability with regard to environmental awareness and accountability. Are you aware that slowing down at traffic lights helps the environment? You’ll find some interesting ‘Green Driving Tips’ on the Europcar website including fuel saving advice. Europcar is associated with the ‘Nelson Mandela Children’s Fund’, ‘Vision for All’, ‘The New Generation Combined School’ in Lenasia South, ‘Wheels for Achievers’, ‘Sports Day at Orange Farm’, ‘The Teddy Bear Clinic’ including many other worthy causes and is a ‘Proudly South African’ company with a Level Two B-BBEE rating.
Europcar South Africa’s fleet of 16,000 vehicles covers 120 locations in Southern Africa over eight countries and through lucrative partnerships in the travel industry and others, Europcar are able to offer clients, besides an excellent service for car hire, a complete package, whether for business or leisure purposes.
In Cape Town, for the month of December, Europcar offers a special when you rent a Golf 6 or Fiat 500 Cabriolet convertible or go for a ‘Free Day’ when you rent a Europcar vehicle for a minimum of four days and pay for only three! For ‘Pick ‘n Pay’ shoppers, rent a car from Europcar and receive a whopping 5000 points on your Smart Shopper Card and those needing a transfer in Johannesburg or Durban, choose Europcar and grab a 30% discount when booking during off-peak periods.
Europcar’s customer service excellence is made evident by their call centre that is operational every single day of the year, 24 hours per day with fully trained operators, capable of conversing in a number of local languages, to assist you with reservations, incident or accident management, tow services, directions or roadside assistance.
If you’re not renting a car hire vehicle on a company account, to pay for your Europcar rental vehicle you need to have a valid credit card or South African debit card. A holding deposit is taken and returned to you within three days after your car hire vehicle has been returned. Deposits are higher for debit card payments.
With Europcar vehicle hire you have the option of taking personal accident insurance, offered at a nominal fee that covers yourself as the driver and any passengers, should an accident occur. Also available is baggage insurance, for cover of your baggage while in the hired vehicle.
As safety tops the list for Europcar they have on offer vehicles with standard features such as ABS braking, airbags and protective window film and with all vehicles receiving a 30-point quality check before being rented out. For your convenience in case of an emergency, you can find Europcar’s 24-hour emergency number on the vehicle key-ring and windscreen tag and if required, a replacement vehicle will be provided for you immediately.
Europcar’s daily rental rates are calculated in 24-hour phases. If a car rental vehicle is collected at 09h00 on a Monday and returned at 10h00 the next day, the rental period will be two days.
When collecting your Europcar rental vehicle you will receive it with a full tank of fuel and on returning it, you can either fill it yourself or pay the legislated fuel price when Europcar fill it. Fuel consumption is not billed from branch to branch but from depot to depot.
Kilometres driven are charged as per the rental rate and type of vehicle that you have chosen, some of which may include free daily kilometres.
Europcar have an excellent choice of rental vehicles to suit every need. If you’re looking for a small rental vehicle, Europcar have on offer Hyundai i10 or similar, Hyundai i20 hatch or similar or a Fiat 500 or similar. For medium vehicles you can hire a Chev Cruze Auto or similar, Toyota Corolla 1.3 VVTI, Chev Aveo 1.6 LS Auto, Toyota Avanza 1.5 SX, VW Golf 6 convertible or an Audi A4 where two credit cards are required. Those wanting to rent a large vehicle can choose from a Renault Duster or similar, Toyota Hilux 4×4 2.5 or similar, Hyundai H1 Wagon which requires two credit cards or a Toyota Quantum 10-seater, also requiring two credit cards.
Extras on offer from Europcar include ‘TOM TOM’ GPS rentals for R87 per day as well as hand controlled steering that is adaptable to the Group F vehicles only (Honda Civic) with an installation cost of R250.00 per rental and a minimum of three days lead time for reservations. For the cycle maniacs you can hire a portable bicycle rack ensuring your travel experience is more enjoyable and those parents wanting to protect their little ones can hire a child seat.
Leaving no stone unturned when it comes to partnerships for further benefit to their clients, Europcar’s affiliation with ‘Tsogo Sun Hotels’, as the favoured car rental partner for the ‘Tsogo Sun Frequent Guest programme’, enables Europcar to offer its clients great deals with top level members enjoying additional benefits. ‘Visa’ Gold, Platinum and Infinite cardholders benefit with ‘Visa Europcar’ by receiving special car rental rates and promotions. Europcar in partnership with ‘South African Airways’ affords local and overseas travellers flying with SAA the advantage of receiving exclusive pricing and if you’re a ‘SAA Voyager’ member, you can earn miles on all qualified rentals including 10,000 bonus Voyager miles if you rent a Europcar vehicle ten times within a 12 month period. Their partnership with ‘Air Mauritius’ allows passengers to receive increased luggage allowances, honeymoon discounts and free trips for children. Not forgetting Europcar’s established association with ‘Kulula’, travellers taking cheap air flights with ‘Kulula’ can take pleasure in great service with excellent rates. Europcar travellers seeking inimitable accommodation in country villas, Bed & Breakfasts or City Guest Houses will receive superb service guaranteed to leave you with unforgettable memories emanating from Europcar’s association with the ‘Portfolio Collection’ who offer luxury accommodation at specially selected establishments.
Europcar clients who are ‘painting the town red’ can contact ‘BuDDys Designated Drivers’ to get them safely home with a personal chauffeur including their vehicle, without the worry of landing up in either hospital or jail for the night! Sign up with BuDDys Designated Drivers’ during the month of December and get your first trip free. Not forgetting business people, Europcar is partnered with the ‘Orange Collection’ for the benefit of event planning, conference organisation and corporate events in Southern and East Africa with the ‘Orange Collection’ offering an excellent choice of accommodation, conference and special event properties through close liaison with resorts, hotel groups, event planners and tour operators.
Members of the ‘Absa Rewards’ scheme earn cash rewards each time they utilise a Europcar rental paying with their Absa credit card and can redeem their cash rewards for airtime, travel, investments or cash to spend as they choose. Additionally they qualify for specials including ‘Bonus Benefits’, a service that affords members optimum prices on virtually anything with access to teachers and other services. For ‘Discovery Vitality’ members, using Europcar via Kulula can give you a saving of between 8 and 25 per cent (dependent upon your status) on the lowest car rental rate. Rewards are received by Europcar renters who are members of ‘Legacy Lifestyle’, a rewards programme with over 200 luxury brand partners in every area imaginable.
Europcar also has on offer ‘Custom Fleet Solutions’, ‘Touring Services’, ‘Chauffeur Services’, ‘Delivery and Collection’ and ‘Van Rentals’.
Visit the Europcar website to glean additional comprehensive information pertaining to all of the above as well as terms and conditions, standard and super waivers and much more.
Book the Right Car With the Right Company at Europcar
When you do visit South Africa, you want a selection of cars from which to choose. A small, compact car might be good for you and your special someone, but if you’re travelling with the family, something larger may be a better choice. A nice sedan is also good for business trips.
Popular Car Rental Companies
At Europcar Car Rental we offer a large selection of cars from which to choose, from compact smart cars that use up very little petrol to larger vans and sedans that are better for a family holiday. We are ISO9001 accredited and proudly South African owned, so we are happy to support visiting tourists and local industries, and you know you will be safe in our well-maintained vehicles.
For your next holiday to South Africa, be sure to reserve a vehicle with us, using our convenient online booking service. This will ensure your trip is safe and enjoyable for yourself and your family or guests.