For many passengers, Mango Airlines is definitely the one of the most popular choice of airline, continually launching many specials which appeal to the average traveler. These specials included the popular R1 fare, as well as a bustling daily lunchtime Happy Hour session during the month of June. Since its inception, Mango Airlines has become a firm favourite with the travelers of South Africa across all races, ages, and income brackets. With Mango Airlines you experience simply what you require – a ticket to catch a plane that is going to take you to where you essentially want to go. However what Mango Airlines also offers is extremely competitive pricing on domestic flights which basically ensures that you are never paying too much for nothing more than a quick little cheap mango flight to Cape Town or a visit to family in Johannesburg. Aside from offering some of the most competitive prices out there, Mango Airlines also offer some of the best prices moving along some of the major airline routes, so that if you’re just a simple businessman who’s just looking to move between Cape Town and Johannesburg a couple of times a month, then this is definitely the airline you want, at the price they’re offering.
Mango Airlines Contact Details
MANGO CALL CENTRE
South Africa: 086 100 1234 International: JNB +27 11 086 6100 CPT: +27 21 815 4100
MANGO GUEST CARE
South Africa: 086 101 0002
MANGO FLIGHT SCHEDULE CHANGES
South Africa: 086 101 0216
South Africa: 086 101 0211 MANGO HEAD OFFICE South Africa: 086 101 0217 Physical Address: Mezzanine Level Domestic Departure Terminal OR Tambo International Airport 1627 Postal Address: PO Box 1273 OR Tambo International Airport 1627
Mango Airlines Baggage Restrictions
Each traveller has a free baggage allowance of 20 kg. Mango Plus guests have a generous 30 kg baggage allowance. Infants have a free baggage allowance of 10 kg. Additional weight on Mango flights will be charged at the current excess baggage rate. No single piece of luggage exceeding 32kg will be accepted for carriage. Carry-on baggage is subject to the following restrictions:
- Not exceed 115 cm (56 cm + 36 cm + 23 cm)
- Not exceed one bag at 7 kg’s.
- In addition to carry-on baggage, you may carry aboard a handbag and overcoat whilst guests with infants seated on their laps, may also carry a small bag catering for the in-flight needs of the infant (i.e. feeding bottles, nappies and medication).
- You must not include in your baggage toy guns, cutlery, knives, scissors, syringes, blades, nail clippers or other sharp objects that appears to be/could be used as weapons.
Failure to adhere to the Carry-on baggage restrictions is in violation of CAT-OPS-121 Civil Aviations If your baggage is lost or damaged, please notify a Mango representative at the airport.
Mango Airline’s Fleet
Mango are receiving 2 new B737-800s in August 2013, which will be fitted with a new seating arrangement, offering between 6 & 7.5cm additional legroom. The seats also weigh less, and the design allows the same density of seats currently offered. Up to April 2014, Mango are going to be working on replacing their entire fleet’s seats with the new seats. Mango Airlines leases six B737-800 aircraft from its parent company, South African Airways (South African Airways, in turn, leases the aircraft from a leasing company, Gecas, which owns the aircraft). One of the Mango planes has had Brother International branding on it since January 2013.
When you need to get somewhere fast with excellent service at an affordable price, your only answer is a ‘no frills’ Flymango flight in one of their Boeing 737-800s. You can save time and conveniently book your ticket at Shoprite or Checkers and if you don’t have a credit card, utilise your Edgars charge card. You won’t experience unnecessary delays at the airport because this airline has, for the last six years in South Africa, been the most timeous! Mango PLUS and FLEX clients may, with no additional charge, change their scheduled flight. Your cheap Mango flight will leave you feeling more than impressed with the latest addition of added leg-space and superb service. While you’re comfortably seated use every moment to catch up with business by connecting to the in-flight Wi-Fi service with a choice of either 30Mb for R29 or 60Mb for R49! Beneficial for the larger passenger requiring two adjoining seats for more comfort, two seats may be purchased with each seat being paid for.
For your convenience you can utilize the check-in counters located in the domestic terminal or simply go online where you can, at the same time, reserve your preferred seat. If you purchased your ticket more than a day before your flight you can make use of the Mango mobi-app. The mobi-app is not available to passengers flying from Bloemfontein and George or to and from Zanzibar and these passengers should check-in online or at the check-in counters. Check-in ‘musts’ are a valid passport, RSA ID book or your driver’s license for proof of identity with minors needing birth certificates or RSA ID books. Passengers that purchased their ticket with their credit card should have that specific credit card with them when checking-in. Passengers requiring assistance or those with children under the age of 16 years may choose any seat except those in the emergency exit row.
To ensure you have a pleasurable and safe flight, new baggage allowances were implemented early this year. Economy class travellers are allowed one single item weighing up to 7kg with dimensions of 36x23x56cm, additionally you may take a handbag or slim-line laptop bag. However, if you miscalculated and your carry-on baggage exceeds the above weights or dimensions, don’t stress as you can have them checked-in.
With customer satisfaction being a must, this is the only domestic airline allowing passengers to take one or more item of checked-in luggage with a combined total weight of up to 20kgs.
Special 4-legged Passengers
Allowance is made for service or guide dogs that are secured with suitable safety harnesses to travel with their owners in the cabin and free of charge. The owner should have proof that they are dependent upon their animal. Nothing could be easier for passengers not wanting to leave their pets behind! They must pre-book by contacting the call centre on 086 100 1234, securing the booking for their pet as the cargo hold space is limited to two containers per flight. Payment for your pet must be made at the airport with the only documents required being valid vaccination and health certificates. Your container must be leak-proof and made with fibreglass, polyethylene or metal. The container with your pet may weigh up to 32kgs and should meet all obligatory government requirements for humane and safe transportation.
Food, snacks and refreshments are available for purchase on board flights. Passengers who just want a nibble while enjoying the view from above have a variety of snacks to choose. Those needing more than a nibble can select a delicious ’Meals Pastry Basket’, a ‘Filled Croissant’ available on all morning flights or a variety of ‘Filled Rolls’ available on all flights. Not forgetting the younger ones, besides snacks, are nutritious, scrumptious ‘Kiddies Filled Rolls’. To retain low-cost airfares and enjoyable flights Mango don’t cater for special meal needs but they certainly don’t mind if you bring along your own diabetic, Kosher, Halaal or Vegan meal to munch away during your flight. An excellent range of cold beverages is available comprising but not limited to, wines, ciders, beers and spirits including hot beverages of tea, coffee or hot chocolate. PLUS guests are given a voucher to the value of R50 that can be used for snacks and/or beverages.
TMS (Travel Management System)
Mango has taken into account the amount spent by companies who have members flying on a regular basis and more than often, to accommodate business needs, having to alter their flight times and dates. The airline devised an online ‘Travel Management System’, meeting particular needs and offering certain benefits to Travel Management Companies (TMC) in order to achieve cost effectiveness in air travel for the corporate sector. Utilizing TMS, Travel Management Companies can, besides additional options, easier manage flight reservations with access to all fares available including regular public fares, have corporate travel cards that alleviate the necessity for passengers at check-in to present their credit cards, save time for regular passengers when booking as their profiles are already loaded into the system. TMS is a definite cost effective tool saving travel bookers money and time!
It’s hard to miss the big bright ‘orange bird’ landing or taking off from South Africa’s major airports. Whether you want to escape the City of Gold’s rat race and head for the Cape Winelands or the warm ocean of Kwa-Zulu Natal or visit the friendly city of Port Elizabeth, you’ll find a Mango flight to cover your need. The airline also services George and Bloemfontein not forgetting the exquisite island of Zanzibar with two weekly flights.
The airlines was this year listed in the top ten ranking of ‘Travelmath’ as one of the global leaders in low-cost air travel besides being voted the ‘coolest’ low-cost airline in South Africa in the ‘Sunday Times Generation Next Awards’. It also celebrated flying in excess of six million passengers to and from the mother of all cities, Cape Town including five years flying from Lanseria Airport.